AI customer support for small businesses.

Ansa is an AI customer-support assistant for small businesses. It reads your website and documents, then answers your customers' questions in seconds, day and night, in a chat on your site, at a link you share or on WhatsApp. When the answer isn't in your information, it says so and shows customers how to reach you. How Ansa answers

Ansa has a Free plan with 20 answers a month, and paid plans from $25 to $199 a month: Starter is $25 for 500 answers, Pro is $89 for 2,000 answers and Business is $199 for 5,000 answers. Each plan is one monthly price for a set number of answers. There are no credits or add-ons, and you are never charged extra automatically. Compare plans

Yes. Paste your web address and Ansa reads your pages, including pages built with JavaScript, up to 20 pages per read on Free and 1,000 on Business. You can also upload documents (PDF, Word, TXT or Markdown), type text snippets and add Q&A pairs for answers that must be word for word. Add your website

Ansa only answers from the information you give it. It doesn't search the internet, and it is told never to invent prices, dates or phone numbers. If the answer isn't in your information, it says it doesn't know, shows customers how to contact you and saves the question so you can add the answer. Fix a wrong or outdated answer

About 10 minutes. Ansa usually reads your website in a minute or two; then you test a few questions, choose a name and colour, and switch it on. You do not need any technical skills. Set up Ansa in 10 minutes

Yes. You paste one line of code into your site, and the chat bubble appears on every page. There are step-by-step guides for WordPress, Shopify, Wix, Squarespace, Webflow and Framer, and it works on any HTML site. Some builders, such as Wix and Squarespace, only allow custom code on their paid plans. Add Ansa to any website

Yes, on the Starter plan and up, using your own business number. Customers message you as usual and Ansa replies there, from the same knowledge as your website. Each reply counts as one answer. Meta, which runs WhatsApp, bills you directly for its own message charges once you pass its free monthly allowance. Connect your WhatsApp number

No. If you can paste one line into your website builder, you can install it. No website? Share your chat link on WhatsApp, in your Instagram bio or in your email signature. Share your chat link

Yes. The Free plan gives you 20 answers a month to try Ansa on your own website, with no card needed. Paid plans start at $25 a month.

You are never charged extra. We warn you when you have used 80% of your answers. If you reach 100%, your assistant politely tells visitors it is unavailable and shows them how to contact you, until the next month starts or you move to a bigger plan. What happens at your monthly limit

Yes, on Pro (3 assistants) and Business (10 assistants). Each brand, website or location gets its own assistant, with its own knowledge, look, chat link and WhatsApp number. Every assistant's replies count toward the same monthly allowance. Run several assistants

Ansa replies in the language your customer writes in, using the information you have given it. It understands more than a hundred languages and works best in widely used ones. Try a few questions in your customers’ languages in the test chat before you go live.

No. It handles the questions you answer over and over (opening hours, prices, delivery, booking) so you and your team can focus on the conversations that need a person. When it does not know something, it sends the customer to you.

Your documents and conversations are stored securely with our cloud hosting providers, kept separate from every other business, and only used to answer your customers. We never use your content to train AI models. You can delete your sources, or your whole account, at any time. Your data is never used to train AI

Yes. Every plan can share your booking link. On the Pro plan and up you can connect Google Calendar or Calendly: Ansa offers the times you’re free and books the one the customer picks. It only checks when you’re busy; it never reads, changes or deletes your other events, and you can disconnect at any time. Take bookings with Ansa

On the Starter plan and up, Ansa asks for their email (and, if they like, their name and phone number) and sends them to you with a summary of the chat, so you can get back to them directly. When Ansa can’t help

Yes, on the Pro plan and up, if you sell through Shopify or take payments with Stripe. Ansa first emails the customer a short code to prove the order is theirs, then tells them its status. It can only read orders, never change or refund them. Answer order questions

Yes, on Pro and up. Add Ansa to your Slack workspace from your dashboard and pick a channel for alerts: contact requests, unanswered questions and new bookings. Your team can also mention @Ansa in any channel it’s added to, or send it a direct message. It answers in a thread from the same knowledge as your website, so new staff get the same answers your customers do. Each Slack answer counts as one answer. Ansa only reads messages that mention it or are sent to it directly. Connect Ansa to Slack

Yes. Ansa connects to Claude, ChatGPT, Cursor and other AI tools that support MCP. Your AI assistant can find questions Ansa could not answer, read conversations and test answers. It can only make changes, such as adding a Q&A pair, if you allow that when you connect it, and you can disconnect it any time in Settings. Connect Ansa to AI tools

Any time, in Usage & plan → Manage billing. There are no contracts. You keep your paid plan until the end of the month you paid for, then move to Free; your assistant and data stay. If you delete your account, any subscription is cancelled straight away and your sources, conversations and files are deleted too. Upgrade, switch or cancel your plan