Upload documents
Upload documents to teach Ansa from price lists, menus, brochures and FAQs in PDF, Word, TXT or Markdown. File size limits and scanned PDFs.
Last updated
Upload a document
- Open Knowledge and choose the Documents tab.
- Drag files onto the box, or click it to choose. You can add several at once.
Ansa reads each file within about a minute.
Which files work
- PDF with text you can select
- Word (
.docx) - TXT and Markdown (
.md)
Up to 10 MB each. Save older .doc files, Excel and PowerPoint as PDF first, and remove any passwords.
Scanned PDFs and photos
Ansa can't read words in a scanned PDF or photo, so it shows Failed. Upload the original document instead, or type the key details into a text snippet.
Quick check: if you can't highlight a word in the PDF, Ansa can't read it.
How many documents you can add
- Free: 5 documents
- Starter: 20 documents
- Pro: 50 documents
- Business: 200 documents
Documents also count towards your plan's knowledge size.
Replace an uploaded document
Delete the old file in the Source library (bin icon, then Delete) and upload the new one.
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