Refunds
Refunds for Ansa: how cancelling works, what happens when you delete your account, and what to do if you think you were charged by mistake.
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Cancelling
Cancel any time from Manage billing in Usage & plan. There's no contract. You keep your paid plan until the end of the month you've paid for and aren't charged again. See Upgrade, switch or cancel your plan.
Deleting your account
Deleting your workspace in Settings cancels any paid plan straight away. The rest of the month isn't refunded automatically.
Charged by mistake?
Email hello@ansa.chat from your account email with the date and amount from your statement (it shows as KUNOLU ANSA). We'll look into it.
Plans, payments and cancelling are explained in our Terms of Service.
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